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PLATINUM SERVICES

Always there for you!

Reserve a Platinum Room and enjoy the following
exclusive amenities:

  • Personalized Check-in and Check-out service at our Reception from 8:00 a.m. to 24:00 Midnight.
  • Concierge Service at the Reception (from 08:00 am – midnight).
  • Daily from 5:00 p.m. to 6:00 p.m. Platinum aperitif that includes a selection of wines from the "Torres" range of wines (Dry White or Semi dry, Rosé and Red), Cavas, Sangría, beer and soft drinks, accompanied with cold canapés on the Platinum Club Restaurant terrace

You will have exclusive access to the "Lounge Club" where you will have the following exclusive services:

  • Access to the Platinum Solarium with fantastic views over Puerto Colón and Fañabé Beach.
  • Balinese beds and Sunbeds in the Platinum Solarium.
  • Bar and an Infinity pool in the Platinum Solarium.

Pillow Menu:

We have selected a series of different pillows for a perfect night´s rest. Consult the Pillow Menu in our webapp through your mobile/tablet. For orders do not hesitate to call the Platinum Concierge at 827 from 9:00 a.m. to 3:00 p.m.

Platinum Concierge

Next to the Platinum Reception. For any information you need, do not hesitate to ask our reception staff.

Platinum Concierge: 827 (from 8:00 a.m. to 12:00 p.m.)

Main Reception: 822 (from 24:00 to 08:00 hours)

Solarium Platinum Club

With magnificent views over the sea, Puerto Colón and the Island of La Gomera, is where you will find our Pool Bar "Plátinum Club" and our infinity pool.

The infinity pool is heated in winter.

Winter hours: 09:00 am to 6:00 pm
Summer Hours: 09:00 am to 6:30 pm

* The hotel reserves the right to modify the schedule if necessary

For reasons of health and safety and cleanliness, please do not bathe before opening and after closing the pool, as well we ask that non-slip footwear is used.

For safety reasons and to keep the pool water in optimal conditions we recommend the use of showers.

Please respect the rules and prohibitions stated.

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