Always there for you!
Reserve a Platinum Room and enjoy the following
You will have exclusive access to the "Lounge Club" where you will have the following exclusive services:
We have selected a series of different pillows for a perfect night´s rest. Consult the Pillow Menu in our webapp through your mobile/tablet. For orders do not hesitate to call the Platinum Concierge at 827 from 9:00 a.m. to 3:00 p.m.
Next to the Platinum Reception. For any information you need, do not hesitate to ask our reception staff.
Platinum Concierge: 827 (from 8:00 a.m. to 12:00 p.m.)
Main Reception: 822 (from 24:00 to 08:00 hours)
Solarium Platinum Club
With magnificent views over the sea, Puerto Colón and the Island of La Gomera, is where you will find our Pool Bar "Plátinum Club" and our infinity pool.
The infinity pool is heated in winter.
Winter hours: 09:00 am to 6:00 pm
Summer Hours: 09:00 am to 6:30 pm
* The hotel reserves the right to modify the schedule if necessary
For reasons of health and safety and cleanliness, please do not bathe before opening and after closing the pool, as well we ask that non-slip footwear is used.
For safety reasons and to keep the pool water in optimal conditions we recommend the use of showers.
Please respect the rules and prohibitions stated.
There is no right to reserve Balinese beds or sunbeds and sunshades. All guests have the same right of use. The hotel reserves the right to remove towels and abandoned objects left on unoccupied Balinese beds, sunbeds or unused sun umbrellas.
We recommend wearing non-slip footwear in the pool area.