At Princess Hotels & Resorts customer satisfaction comes first as this is the basis of our success. That is why we seek above all to make your stay at the hotel as pleasant as possible. It is our team who establishes close contact with the client, always attending them with a smile and anticipating their needs.
We work for and for the well-being of the Client:
We take care of even the smallest detail, providing a personalized, warm and respectful treatment. We try to make the customer feel at home.
Healthy and healthy menus: Gastronomy is a basic pillar, we offer a variety of products suitable for needs, with vegetarian options, lactose-free.
We prioritize the local product, prioritizing Canarian producers.
We have weekly theme nights where the gastronomic richness of customers with dishes from different cultures is encouraged. In addition, one day a week the Canarian gastronomic culture is promoted with traditional food from the islands.
Princess Hotels & Resorts offers its clients a full program of activities with fitness classes, stretching, water exercises, etc.
AWARENESS
From arrival at the hotel we make guests aware of sustainability during their stay. We have information available at the hotel reception and in the rooms.
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